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What We Build

Website Maintenance & Support

Website maintenance, security, and support plans

Keep your website fast, secure, and up to date with a maintenance plan built around your platform, priorities, and team.

The Opportunity

A website needs ongoing attention to stay secure, fast, and useful

Once a website is live it still needs care: software and dependency updates, security patches, backups, uptime and performance monitoring, content changes, and occasional small improvements. Neglected sites accumulate risk, slow down, and drift out of date.

Maintenance plans are structured around the platform and the workload. A plan defines what is covered, how often checks happen, how work is requested, and how much development time is included, so support stays predictable for both sides.

  • Reduce the risk of security issues and downtime
  • Keep the platform, plugins, and dependencies up to date
  • Protect content with regular backups and recovery checks
  • Resolve small changes and issues through a predictable process

What the Engagement Can Include

The final scope is shaped around your requirements, existing systems, priorities, and responsibilities.

01

Platform upkeep

Framework, CMS, plugin, and dependency updates reviewed and applied against a defined schedule and backup routine.

02

Security and backups

Security monitoring, access review, hardening where applicable, scheduled backups, and restoration checks.

03

Health and performance

Uptime, speed, Core Web Vitals, and SEO health checks with a prioritized report when issues are found.

04

Requested work

An agreed number of development hours per month for content updates, small fixes, and minor improvements.

eCalcy website homepage screenshot

Verified Featured Work

eCalcy website design and development

A live website engagement combining information architecture, responsive interface design, and production-ready frontend delivery. The presentation is intentionally limited to details that can be published responsibly.

  • Responsive website experience
  • Clear content hierarchy
  • Design and development delivery
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Important Delivery Considerations

These areas are made explicit during strategy, design, implementation, and review.

Defined scope

Each plan states exactly which sites, platforms, and tasks are covered so support is predictable and fair.

Update risk

Updates are reviewed and scheduled carefully, with backups available, so routine maintenance does not introduce regressions.

Response expectations

Plans define how quickly requests are acknowledged and completed, and how urgent issues are handled.

Transparent reporting

Work performed, issues found, and upcoming recommendations are reported clearly rather than disappearing into an invoice.

Shared production baseline

Responsive behavior

Layouts, navigation, content, and interactions are planned for phones, tablets, laptops, and larger screens.

Accessible foundations

Semantic structure, keyboard use, focus states, labels, contrast, and content hierarchy are considered during delivery.

SEO-ready structure

Metadata, headings, crawlable content, structured data where appropriate, and indexing controls are prepared for launch.

Production review

Important flows, integrations, responsive states, browser behavior, and deployment configuration are checked before release.

A Connected Delivery Process

Decisions remain visible from discovery through release and continued improvement.

  1. 01

    Discovery

    Clarify the audience, business goal, requirements, constraints, current systems, and measures of success.

  2. 02

    Strategy

    Define journeys, content, features, architecture, integrations, responsibilities, and release priorities.

  3. 03

    UX/UI

    Design responsive flows, components, content hierarchy, interactions, and important product states.

  4. 04

    Development

    Build the approved scope, connect agreed systems, and keep implementation decisions reviewable.

  5. 05

    QA and launch

    Test the experience, resolve release issues, prepare metadata and production configuration, and verify deployment.

  6. 06

    Continued improvement

    Use operational feedback and agreed priorities to maintain or extend the released product.

Private Client Workspace

Keep the brief, updates, files, and feedback in one place

Start with the qualification brief, then use the client portal to review your project, follow its status, share supporting files, and keep project communication connected.

Create a Client Account

Common Questions

Website Maintenance FAQ

Specific recommendations and estimates follow a review of your brief and technical context.

Which sites can be maintained?

Plans can cover business websites, eCommerce stores, web applications, WordPress sites, and other platforms, subject to a review of the stack and hosting access.

Do you include content updates?

Most plans include an agreed number of development hours per month that can be used for content changes, small fixes, and minor improvements.

Can you recover a broken or hacked site?

Emergency recovery can be arranged. Where an existing plan is in place, priority handling and defined backup procedures reduce recovery time and risk.

Do I need to sign a long contract?

Plans are typically monthly with a short initial commitment. The arrangement can be reviewed as the site and workload evolve.

Start With Your Requirements

Plan your website maintenance project

Share the business context, required services, budget range, and timeline in one structured brief.

Start Your Brief